Your Ultimate Guide to Understanding Water Damage

A Comprehensive Guide to Water Damage Restoration

Suffering Water Damage

Water damage is an all too common and often distressing problem that many property owners face. It is the stuff that nightmares are made of. The unforeseeable and destructive nature of a fast moving water leak can be dizzying at best. And whether caused by a burst pipe, a leaking roof or natural disasters like floods, the severity of water damage can vary significantly. A critical component of understanding the different categories of water damage and implementing appropriate restoration approaches is essential to minimize the extent of destruction and ensure a safe and habitable environment.

Category 1: Clean Water Damage - Category 1 water damage involves water from a clean source, such as a broken water supply line or a faucet leak. This water is considered relatively safe, as it does not pose an immediate and critical threat to human health. Restoration efforts for Category 1 water damage primarily focus on prompt extraction and thorough and effective drying techniques. Utilizing high-powered fans, dehumidifiers, and specialized water extraction equipment can help prevent secondary and devastating issues like mold growth.

Category 2: Grey Water Damage - Category 2 water damage refers to water that contains a certain level of contaminants, highly detrimental to human health and making it potentially harmful if ingested or exposed to the skin. This type of water damage can result from malfunctioning appliances, overflowing washing machines, or backed-up sewage. Besides water removal and drying, restoration specialists need to take extra precautions when handling Category 2 damage. Personal protective equipment should be worn, and affected materials, such as carpets and padding, may need to be disposed of to prevent health hazards. This category can be very common and equally dangerous in its nature of contaminants.

Category 3: Black Water Damage - The most severe and hazardous type of water damage is Category 3, also known as black water damage. This water is highly contaminated, often containing harmful pathogens, toxic chemicals, and raw sewage. Black water damage can result from natural disasters, sewage backups, or flooding from rivers or streams. Restoration efforts for Category 3 damage require a highly trained and specially equipped team. Professionals must wear full protective gear and utilize specialized techniques to remove contaminated materials safely. Thorough disinfection and sanitization of affected areas are paramount to restore a healthy living environment.

Water damage can be swift and devastating. It cannot be understated that the contaminants in most water leaks can be very dangerous if handled. This is not a situation that anyone should take lightly. It takes a well trained, highly qualified resource to effectively assess and treat a water leak.

It is clear that water damage can vary from relatively harmless to extremely dangerous, depending on the source and level of contamination. Swift and appropriate restoration approaches are crucial to prevent further deterioration of the property and safeguard the health of occupants. If faced with water damage, it is essential to categorize the extent of the damage accurately and seek professional restoration services accordingly. Remember that water damage restoration is not a DIY project; hiring experienced professionals ensures that the appropriate restoration methods are employ

Recently Completed Jobs

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Oceanside, CA

We repaired the drywall, texture and paint in the Bathroom.

Menifee, CA

We took care of the Mitigation, Repaired their drywall, flooring and baseboards, as well as performed a packout and packback of their Contents.

Temecula, CA

Pulido repaired the affected cabinets and flooring. Our Contents Team also packed out and back the Insured's furniture.

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5 out of 194 reviews


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PCR is amazing at what they do. My kitchen flooded. I have never been in a situation like this before. While the entire staff was a pleasure to work with, I especially want to thank Matt, Adrian, and Allison for their professionalism and for walking ...


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Very professional and great communication.


Posted on Google

Speedy and quality work! Danny and Nino were professional and kind. Highly recommend this company!

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Pulido Cleaning & Restoration has been the garage water damage restoration solution since 1989 in Riverside & Temecula, CA.

Why Choose Team Pulido

Why Choose Team Pulido

Family-Owned Restoration
A Family-Owned Restoration Company

Pulido Cleaning & Restoration has been in business for OVER 30 years. We have built a solid reputation in the restoration industry.

Phone Call Away From Restoration
A Phone Call Away From Restoration

Our emergency response team is ALWAYS a phone call away and can assist you 24 hours a day, 7 days a week.

 Customer Expectation
Exceeding Customer Expectations

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Insurance Preferred
Insurance Preferred

Since our founding in 1989, Pulido Cleaning & Restoration has built a solid reputation of dependability for our clients & their insurance carriers.


What Our Customers Say

We just had the most wonderful experience with Pulido Cleaning & Restoration. The 2 technicians (Nino & Zack) were absolutely fantastic and knowledgeable. Right away they asked if we’d like... Read more about Melissa P reviewRead More

I used Pulido back in 2014 and the services were excellent and the reason I contacted Pulido’s again with our roof leak with water coming into our kitchen and dining room. Daniel was the initial contact... Read more about Pamela Yates reviewRead More

Nate was our Technician and he was very thorough and communicative. Nate explained every step in detail of how they would fix our issue and dry the areas that were flooded on the second floor of our home... Read more about Christopher CRead More

My service technician was Andrew Hernandez. He was very professional, kind and detailed oriented with what was going on with my home and the water damage findings... Read more about Caroline C reviewRead More

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