How to Choose the Right Water Damage Restoration Company

5 Key Factors to Consider - Water Damage Restoration

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When your home experiences water damage, swift and effective restoration is crucial to prevent further structural issues and potential health hazards. Selecting the right water damage restoration company can make all the difference in ensuring a smooth and successful recovery process. To help you make an informed decision, here are five key factors to consider when choosing a water damage restoration company:

Certifications and Licenses: The companies that you are researching and ultimately the one you choose first and foremost must be certified and licensed by relevant authorities. Look for certifications from organizations such as the Institute of Inspection, Cleaning and Restoration Certification (IICRC). These certifications demonstrate that the technicians are qualified and well-trained in handling water damage restoration professionally.

Experience and Expertise: This cannot be overstated - Assess the company's experience in the industry. A long-standing history often indicates reliability and proficiency in their work. Additionally, inquire about their expertise in dealing with different types of water damage scenarios, be it burst pipes, floods or sewage backups.

24/7 Availability and Response Time: Water damage emergencies happen at any time, not just when it is convenient for you. A reputable restoration company should offer round-the-clock availability and a rapid response time. Swift action is crucial to minimizing the extent of the damage, so inquire about their emergency services and average response time.

Insurance Coverage and Documentation: Confirm and verify that the restoration company carries liability insurance and workers' compensation coverage. Request a detailed written estimate and scope of the prospect of work before any restoration commences. Clear documentation ensures full transparency and avoids potential disputes down the line.

Customer Reviews and Testimonials: Be diligent, as diligent as time allows and research customer reviews and testimonials to gauge the company's reputation and customer satisfaction levels. Online platforms and the company's website can provide valuable insights into their track record and the quality of their services.

It’s never an easy process, the circumstances that lead a homeowner down this path. But, choosing the right water damage restoration company requires careful consideration of certifications, experience, availability, insurance coverage and customer feedback. Taking the time to research and evaluate these key factors will help you entrust your home's restoration to capable , qualified and above all else, trusted hands, ensuring a swift and successful recovery from water damage.

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Oceanside, CA

We repaired the drywall, texture and paint in the Bathroom.

Menifee, CA

We took care of the Mitigation, Repaired their drywall, flooring and baseboards, as well as performed a packout and packback of their Contents.

Temecula, CA

Pulido repaired the affected cabinets and flooring. Our Contents Team also packed out and back the Insured's furniture.

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5 out of 194 reviews


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PCR is amazing at what they do. My kitchen flooded. I have never been in a situation like this before. While the entire staff was a pleasure to work with, I especially want to thank Matt, Adrian, and Allison for their professionalism and for walking ...


Posted on Google

Very professional and great communication.


Posted on Google

Speedy and quality work! Danny and Nino were professional and kind. Highly recommend this company!

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Since 1989, Pulido Cleaning & Restoration has been helping homeowners in greater California with garage water damage restoration services.

Why Choose Team Pulido

Why Choose Team Pulido

Family-Owned Restoration
A Family-Owned Restoration Company

Pulido Cleaning & Restoration has been in business for OVER 30 years. We have built a solid reputation in the restoration industry.

Phone Call Away From Restoration
A Phone Call Away From Restoration

Our emergency response team is ALWAYS a phone call away and can assist you 24 hours a day, 7 days a week.

 Customer Expectation
Exceeding Customer Expectations

Check out our Google Reviews!

Insurance Preferred
Insurance Preferred

Since our founding in 1989, Pulido Cleaning & Restoration has built a solid reputation of dependability for our clients & their insurance carriers.


What Our Customers Say

We just had the most wonderful experience with Pulido Cleaning & Restoration. The 2 technicians (Nino & Zack) were absolutely fantastic and knowledgeable. Right away they asked if we’d like... Read more about Melissa P reviewRead More

I used Pulido back in 2014 and the services were excellent and the reason I contacted Pulido’s again with our roof leak with water coming into our kitchen and dining room. Daniel was the initial contact... Read more about Pamela Yates reviewRead More

Nate was our Technician and he was very thorough and communicative. Nate explained every step in detail of how they would fix our issue and dry the areas that were flooded on the second floor of our home... Read more about Christopher CRead More

My service technician was Andrew Hernandez. He was very professional, kind and detailed oriented with what was going on with my home and the water damage findings... Read more about Caroline C reviewRead More

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Since our founding in 1989, Pulido Cleaning & Restoration has built a solid reputation of dependability for our clients & their insurance carriers. We work with all insurance carriers to help ease the process of the your claim being processed and approved.

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